PRIVACY POLICY

Last updated: March 30, 2026

WHO WE ARE

KD Indian Kitchen Unit 4, 52 Mandurah Terrace, Mandurah WA 6210, Australia Phone: +61 458 913 521 Email: kdindiankitchen@gmail.com Website: kdindiankitchen.com.au

1. OUR COMMITMENT TO YOUR PRIVACY

KD Indian Kitchen is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, place an order, or interact with us in any way.

2. WHAT INFORMATION WE COLLECT

We may collect the following personal information from you:

Name, phone number, and email address; delivery and billing address; payment information (processed securely through third-party payment providers); order history and preferences; device and browser information when you visit our website; and any messages or feedback you send us directly.

3. HOW WE COLLECT YOUR INFORMATION

We collect your personal information when you place an order online or in person; create an account on our website; make a reservation; subscribe to our SMS or email marketing; contact us via phone, email, or online form; or browse our website (via cookies and analytics tools).

4. WHY WE COLLECT YOUR INFORMATION

We use your personal information to process and fulfil your orders; confirm reservations and bookings; send order confirmations and updates via email or SMS; respond to your enquiries and resolve complaints; send you marketing communications (only if you have opted in); improve our website and services; and comply with our legal obligations under Australian law.

5. HOW WE STORE AND PROTECT YOUR INFORMATION

Your personal information is stored securely on protected systems. We take all reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure. Payment information is processed through secure, encrypted third-party payment gateways and is never stored directly on our systems.

6. WHO WE SHARE YOUR INFORMATION WITH

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

Third-party service providers who assist us in operating our website and processing orders (such as payment processors and delivery platforms), strictly for the purpose of fulfilling your order; law enforcement or government authorities if required by law; and professional advisers such as lawyers or accountants where necessary.

All third parties we engage are required to handle your information in accordance with applicable privacy laws.

7. MARKETING COMMUNICATIONS

We will only send you marketing emails or SMS messages if you have opted in to receive them. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email. You can opt out of SMS messages at any time by replying STOP. We will process your opt-out promptly.

8. COOKIES

Our website may use cookies to improve your browsing experience, analyse website traffic, and personalise content. You can disable cookies through your browser settings, however this may affect some functionality of our website.

9. YOUR RIGHTS

Under the Australian Privacy Principles, you have the right to access the personal information we hold about you; request correction of any inaccurate or incomplete information; request that we delete your personal information (subject to our legal obligations); and lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy.

To exercise any of these rights, please contact us at kdindiankitchen@gmail.com.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites such as food delivery platforms or social media. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal information.

11. CHILDREN'S PRIVACY

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. CONTACT US

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us at:

KD Indian Kitchen Unit 4, 52 Mandurah Terrace, Mandurah WA 6210, Australia Phone: +61 458 913 521 Email: kdindiankitchen@gmail.com

We will respond to all privacy enquiries within 5 business days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.